If you have an outstanding balance, you'll be notified automatically via email, SMS or in-app pop-up messages.
These messages will clearly show the amount due and provide a direct link to pay quickly and securely through My Portal 💬
You do not need to take any action unless prompted — but if you'd prefer to pay manually or want to check your options, we're here to help.
📞 Need help or prefer to speak with someone?
You can contact our friendly payments team during office hours:
0330 0419 317
We're happy we could assist you.
– The My Portal Team 😊