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My Documents Arenโ€™t Showing? ๐Ÿ“„

Canโ€™t see your docs? Hereโ€™s what to check ๐Ÿ‘‡

James avatar
Written by James
Updated over 3 weeks ago

๐Ÿšซ Your Policy Hasnโ€™t Been Validated Yet

You need to speak with our team to validate your policy.
๐Ÿ“ž Call us on 0330 107 0912
๐Ÿ“ Once validated, your documents will become available in the portal


โœ… Just Validated?

If youโ€™ve recently spoken to us, your documents will appear soon.
โณ Usually within 6 hours, but allow up to 72 hours


๐Ÿ’ฌ Still not showing after 72 hours?
Write to our Live Chat โ€“ weโ€™ll help you find them ๐Ÿ˜‡


We're happy we could assist you.
โ€‹โ€“ The My Portal Team ๐Ÿ˜Š

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