🔍 Things to Try First:
✅ Are your card details correct?
Double-check that you’ve entered the right card number, expiry date, and CVC code.
✅ Are you connected to the internet?
Sometimes weak Wi-Fi or mobile data can block payment from going through.
✅ Is your bank blocking the payment?
Some banks may decline a payment attempt for security reasons — you may need to approve it via your banking app or contact them directly.
Still not working?
💬 If you’ve tried all of the above and the payment still won’t go through, our Live Chat team is here to help you right away.
📞 You can also call our Customer Service Team at:
0330 041 9317
We’re happy we could assist you.
– The My Portal Team 😊