What is courtesy vehicle cover? 🚗
This policy covers you for a replacement car, motorbike or van for up to 21 days in the event of a fire, theft, attempted theft or incident of vandalism where your vehicle is rendered undriveable or an accident which is your fault where it is damaged beyond repair. The replacement vehicle will be an equivalent engine capacity to that of your own vehicle but not exceeding 1400cc (car) or 3.5T (standard commercial vehicle).
Am I covered? 🛡️
Courtesy vehicle cover is an additional extra (addon) that can be purchased alongside your main insurance policy with us. You can check whether you have courtesy vehicle cover by visiting the My Portal app and tapping on the 'addons' tab.
Add cover to my policy 💳
Adding courtesy vehicle cover to your policy is super easy, you just need to give our friendly 'addons team' a call on:
How to claim? 📄
In the event that you require a courtesy vehicle, you should take the following steps:
Call to claim
If your vehicle is rendered undriveable due to an accident, fire, theft, or vandalism, you must call the claims number within 14 days of the incident: 0345 543 9931
The hire company will diligently work to provide you with a replacement vehicle as promptly as reasonably possible.
Call to Claim