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Can I Get My Proof of No Claims While My Policy Is Still Active? 📄

No claims bonus while your policy is ongoing

James avatar
Written by James
Updated over a week ago

Unfortunately, we’re unable to send your proof of no claims bonus while your policy is still active. That’s because a no claims bonus can only be used on one policy at a time.

🚗 If you’re trying to mirror your no claims on another policy, your new insurer can contact us directly to verify the number of years you’ve built up.


👉 How to Request It (Once Your Policy Has Ended)

Once your policy has expired or been cancelled, you can request your No Claims Bonus (NCB) proof through My Portal ✏️

  1. Log in to My Portal ✏️

  2. Tap on your policy under the ‘Policy’ section

  3. Go to the ‘My Documents’ tab ⬇️

  4. Tap ‘No Claims Bonus Proof’ 📩

✅ An agent will send your NCB proof by email shortly after your request.

Have more questions?
📞 Call us on 03300419368

We're happy to assist you.
– The My Portal Team 😊

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