Here’s how to get a new one:
Visit any TradePoint store with ID and a form of evidence that you are a member of an eligible trade, or call the TradePoint Order Line on 0333 004 9999 and press Option 2
Please include the following details
Alternatively, you can use our Live Chat – our team will request a new payment date for you. 
Your card or membership number
Full name
Email address
Postcode
We'll contact TradePoint and get a replacement card sent out to you ASAP.
In the meantime, you can still use your digital card in the My Portal 
app to access your benefits.
We're happy to assist you
– The My Portal Team 
