Here’s how to get a new one:
Visit any TradePoint store with ID and a form of evidence that you are a member of an eligible trade, or call the TradePoint Order Line on 0333 004 9999 and press Option 2
Please include the following details
Alternatively, you can use our Live Chat – our team will request a new payment date for you. 💬
Your card or membership number
Full name
Email address
Postcode
We'll contact TradePoint and get a replacement card sent out to you ASAP.
💡 In the meantime, you can still use your digital card in the My Portal ✏ app to access your benefits.
We're happy to assist you
– The My Portal Team 😊