What is excess reimbursement cover? 💥
Excess Reimbursement Cover is provided for the excess that you are responsible for following the successful settlement of any loss, destruction or damage for your motor vehicle under your motor insurance policy in respect of claims arising as a result of Accidental Damage, Fire, Theft, Or Vandalism.
Am I covered? 🛡️
Excess reimbursement cover is an additional extra (addon) that can be purchased alongside your main insurance policy with us. You can check whether you have excess reimbursement cover by visiting the My Portal app and tapping on the 'addons' tab.
Add cover to my policy 💳
Adding excess reimbursement cover to your policy is super easy, you just need to give our friendly 'addons team' a call on:
Types of excess cover? 💨
Your excess will be reinbursed up to a value of £250.
Your excess will be reinbursed up to a value of £500.
Your excess will be reinbursed up to a value of £1,000.
Your excess will be reinbursed up to a value of £2,000.
..if you're uncertain which type of excess cover you have, don't worry, you can find out in the My Portal app too 📱
How to claim? 📄
In the event that you'd like to claim your excess back, you should take the following steps:
Pay your excess
Ensure you've settled the excess amount pertaining to the insurance claim, you can proceed by contacting your claims handler through the phone number below.
Call to claim
Next, call our dedicated claims number to initiate the claim process with a friendly agent.
Provide this code
Please have your scheme code (20245) ready and provide it to the customer service agent handling your claim.
Call to Claim