Accidental damage
Theft
Accidental loss
Hardware failure 
Am I Covered? 
Breakdown cover is an add-on that can be purchased alongside your insurance.
To check if you already have it:
Open the My Portal 
app
Tap the ‘Add-ons’ tab
How to Add It
Log in to My Portal
Select your policy
Tap on ‘Add-ons’ (at the top of the card view)
Choose ‘Gadget Cover’
Complete payment 
You're all set and protected! 
How to Make a Claim
If no theft involved, skip to the claim form.
If stolen, report to police within 48 hours and get a crime ref number.
If mobile, contact your provider to blacklist the device.
Submit your claim online within 48 hours:
Submit claim here
We're happy we could assist you.
– The My Portal Team 
