What is Breakdown Cover?
Breakdown cover protects you in the event your vehicle breaks down due to:
🔧 Mechanical or electrical failure
⛽ Lack of fuel
🚨 Accident, vandalism, fire, theft or attempted theft
Am I Covered? 🛡
Breakdown cover is an add-on that can be purchased alongside your insurance.
To check if you already have it:
📱 Open the My Portal ✏ app
🧩 Tap the ‘Add-ons’ tab
Add Cover to My Policy 💳
👉 How to Add It
Log in to My Portal ✏
Select your policy
Tap on ‘Add-ons’ (shown at the top of the card view)
Choose ‘Tools Cover’ 🧰’
Complete payment 💳
Types of Breakdown Cover 💨
Here’s what’s available:
Roadside Assistance & Recovery
Covers breakdowns more than 1 mile from your home. Recovery up to 20 miles.
Home Start & National Recovery
Covers at your home address and recovery to any UK destination.
UK & EU Recovery
Adds European territory cover to the National package..
How to Make a Claim 📄
If you've broken down:
✅ Make sure you're safe – move to a safe spot, switch off engine, hazard lights on
📝 Take down details – your contact number, reg number & location
📞 Call to claim: 03450588787
We're happy we could assist you.
– The My Portal Team 😊
