If you can’t see your policy in My Portal, please check the following:
🔍 Log in with the same email you used to purchase the policy.
✉ If you updated your email, use your new email to log in.
📁 Have more than one policy? Log in separately with each email linked to each policy.
📞 If your policy still needs to be validated, call us on 0330 107 0912.
We hope this clears things up! 😊
– The My Portal Team