We're sad to hear that you're thinking of leaving 
But don't worry, we're here to help! 
When cancelling your insurance, you'll need to provide specific details like your Date of Birth (DOB), postcode, and the last three digits of the phone number linked to your policy.
Our team of friendly experts is here to guide you through the process and answer any questions. You'll get a clear breakdown of any payments or refunds before anything is final 
Just want to explore your options? No problem — give us a call and we’ll handle the rest! 
Once your request is processed, you’ll receive an email confirmation to assure you that the cancellation is complete.
Cancel Your Renewal
When your policy expires
0330 041 9302
Cancel Policy Midterm
Before your policy expires 03300419310
Cancel During Cooling Off
Within 14 days of starting 0330 041 9311
If calling is not feasible, ensure you have your policy reference number (starting with 'L,' 'V,' or 'D') handy, and share your preferred contact number so an agent can arrange a callback for your cancellation request.
Fees & Pricing
Standard cancellation fee: £45
Reduced to £25 if you take out a new policy 
Paid in full? You'll get a refund for any unused cover 
We're happy we could assist you.
– The My Portal Team 
