If you bought your policy online, we’ll need a quick call to validate your policy. It’s fast, free, and just a quick check to make sure everything is correct. 
Already spoken to us on the phone?
Great! Your policy is already validated and you're all set – no further action needed.
Not had the call yet?
Your policy is still in Phase One, waiting for validation.
Please contact our Validation Team as soon as possible:
You can reach us on 03332001465 for anything related to your policy validation.
Opening hours:
Monday–Friday: 8:30 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Your policy is valid for the first 5 days while in the validation stage.
Duplicate Messages?
Still seeing alerts after validation? No worries — your policy is valid once confirmed by phone.
Documents Delayed?
Policy documents are sent within 6–48 hours after your policy is validated.
Phone validation ensures compliance and accuracy.
Online systems like My Portal can’t yet handle this step.
Our team will guide you personally and make sure everything is correct.
We're happy we could assist you.
– The My Portal Team 
