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What Is Breakdown Cover – and How Do I Add It to My Policy? 💥

Get covered if your van breaks down – peace of mind wherever you are on the road 🚐

James avatar
Written by James
Updated today

What is Breakdown Cover?
Breakdown cover protects you in the event your vehicle breaks down due to:
🔧 Mechanical or electrical failure
⛽ Lack of fuel
🚨 Accident, vandalism, fire, theft or attempted theft

Am I Covered? 🛡️
Breakdown cover is an add-on that can be purchased alongside your insurance.
To check if you already have it:
📱 Open the My Portal ✏️ app
🧩 Tap the ‘Add-ons’ tab

Add Cover to My Policy 💳
👉 How to Add It

  1. Log in to My Portal ✏️

  2. Select your policy

  3. Tap on ‘Add-ons’ (shown at the top of the card view)

  4. Choose ‘Tools Cover’ 🧰’

  5. Complete payment 💳

Types of Breakdown Cover 💨
Here’s what’s available:

  • Roadside Assistance & Recovery
    Covers breakdowns more than 1 mile from your home. Recovery up to 20 miles.

  • Home Start & National Recovery
    Covers at your home address and recovery to any UK destination.

  • UK & EU Recovery
    Adds European territory cover to the National package..

How to Make a Claim 📄
If you've broken down:

  1. ✅ Make sure you're safe – move to a safe spot, switch off engine, hazard lights on

  2. 📝 Take down details – your contact number, reg number & location

  3. 📞 Call to claim: 0333 200 4674

We're happy we could assist you.
​– The My Portal Team 😊

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